Meet the Team

DARREN PIPER

Founder and Director
0423 853 771
darren@universalbuyersagents.com.au

As Founding Director of Universal Buyers Agents, Darren Piper has an in-depth understanding of the Brisbane, Sunshine Coast, and Gold Coast property markets. Darren’s philosophy is simple: success in property comes from buying well, not merely relying on selling at the right time in the future.

His deep market knowledge and extensive real estate experience have consistently delivered successful purchase outcomes for his clients. Attention to detail, honesty and tenacity underpin everything Darren does. These principles have contributed to an incredible team at Universal Buyers Agents and a loyal base of repeat clients built over many years.

The Universal Buyers Agents brand is redefining how property is purchased, disrupting the status quo by working exclusively for the buyer. Whether purchasing a principal place of residence, an investment property or a commercial space. Universal Buyers Agents manages the entire property buying journey, from assessments and inspections through to negotiations, auction bidding, off-market access, and a seamless settlement process.

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Kylee Luong

Buyers Agent
0402 931 101
kylee@universalbuyersagents.com.au

Kylee brings a local background and over five years’ experience in real estate to every client relationship. She began her career in sales before transitioning into a Buyer’s Agent role, developing a deep understanding of the local market.

Throughout her career, Kylee has assisted in over 200 successful transactions across South East Queensland’s dynamic markets. Whether purchasing a first home or building an investment portfolio, her direct and transparent approach ensures a seamless and informed client experience.

Kylee enjoys seeing her clients succeed, taking pride in finding the right property and ensuring she is completely satisfied with it before her clients are.

Outside of work, Kylee enjoys exploring Brisbane’s hidden gems and discovering the city’s next best eateries.

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Mollie-Rae Benson

Buyers Agent
0402 171 544
mollie@universalbuyersagents.com.au

As a dedicated Buyers’ Agent based in Brisbane, Mollie specialises in providing expert guidance and support to a diverse range of property buyers, including investors, firsthome buyers, and owner-occupiers.

With a deep understanding of the Brisbane property market, Mollie assists clients in making informed, strategic decisions that align with their financial goals and lifestyle aspirations.

She is committed to delivering a personalised and professional service, from identifying the most suitable properties, conducting thorough market research, and evaluating investment potential, to negotiating favourable terms and managing the complexities of the purchase process.

Her role is to ensure that every client feels confident and empowered throughout their property journey, whether they are purchasing their first home, expanding an investment portfolio, or securing a long-term family residence.

By combining market expertise, strong negotiation skills, and a client focused approach, Mollie strives to simplify what can often be a complex and overwhelming process. So, she helps each client achieve their property objectives efficiently and successfully, while providing clarity, transparency, and peace of mind at every stage.

Outside of work, Mollie likes to relax by spending quality time with friends and family, including her dog Rosie, and going camping.

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Will Hancock

Searcher and Sourcer
0455 916 297
will@universalbuyersagents.com.au

Will is a Searcher & Sourcer at Universal Buyers Agents, where he works closely with buyers’ agents to identify, assess, and secure high-quality property opportunities for clients across Brisbane and South East Queensland.

With a strong understanding of local market dynamics and a sharp eye for value, Will specialises in sourcing both on-market and off-market opportunities. He undertakes thorough due diligence and supports clients through the early stages of the acquisition process, bringing a methodical, detail-driven approach to every search. His focus remains firmly on longterm growth and ensuring each opportunity aligns strategically with a client’s individual goals.

Outside of work, Will is passionate about health and fitness, enjoys staying active, and values time spent with friends and family. He has a strong interest in personal development and is continually focused on learning, improving, and building meaningful relationships both professionally and personally.

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Sophia Lateef

Client Concierge
0452 270 399
admin@universalbuyersagents.com.au

Sophia is a Client Concierge at Universal Buyers Agents, where she plays a key role in nurturing client enquiries and ensuring each lead is thoughtfully matched with the right buyers’ agent.As the first point of contact for many clients, she focuses on understanding individual needs, goals, and circumstances, helping to create a smooth and supportive experience from the very beginning of the property journey. With a warm and client-focused approach, Sophia helps build strong relationships and ensures every client feels confident and well-guided as they move forward.

Sophia enjoys making the most of her downtime, valuing fun, balance, and new experiences.

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Paige Pouhila

Business Development Manager
0402 784 441
bdm@universalrentals.com.au

Paige is the Business Development Manager with 10 years of industry experience and a strong foundation in property management. She is passionate about providing honest advice, accurate market insight, and clear communication so clients can make confident decisions. As an investor herself, Paige understands the value of trust, transparency, and long-term success. Paige has a proven track record of building lasting relationships with clients and partners, helping them achieve their investment goals.

A proud wife and mum of two, Paige’s core values are rooted in working hard for her family and leading with integrity. When she’s not supporting clients, she’s spending quality time with her loved ones or training at the gym, which reflects the discipline, commitment, and drive she brings to both her personal and professional life.

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Madonna Boon

Property Manager
0421 089 061
pm2@universalrentals.com.au

Madonna Boon is a highly experienced Senior Property Manager with over 20 years in the industry, bringing a practical, hands-on approach to every aspect of property management. Known for her approachable and friendly nature, Ma

Her extensive experience spans residential portfolios of all sizes, where she has developed a reputation for professionalism, reliability, and attention to detail. Madonna is committed to protecting her clients’ investments while delivering a high standard of service, handling everything from maintenance coordination to tenancy management with efficiency and care.With a calm and solutions-focused mindset, Madonna consistently goes above and beyond to resolve challenges and create positive outcomes. Her dedication, combined with her personable approach, makes her a trusted and valued partner in property management.

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Dakota Peters

Inspections Officer
0452 113 237
pm1@universalrentals.com.au

Dakota is a friendly and approachable Inspections Officer who is passionate about delivering a positive experience for every client. Known for strong communication, attention to detail, and a personable nature, Dakota takes pride in ensuring every property is inspected thoroughly while helping clients feel informed and at ease throughout the process.With a proactive and professional approach, Dakota is committed to maintaining high standards and ensuring no detail is overlooked. By building genuine relationships and providing clear communication, every inspection is carried out with care, giving clients confidence during an important stage of their property journey.

Outside of work, Dakota enjoys exploring new cafés, listening to music, planning the next adventure, and spending time with family and friends. Always eager to embrace new experiences, Dakota believes in making the most of every opportunity while continuing to grow both personally and professionally.

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