Meet the Team

Katerina brings a wealth of knowledge, energy and passion to the vital role of Business Development Manager here at UNIVERSAL Rentals where she ensures her clients achieve results that exceed expectations.Katerina is proud to share her knowledge gained from 11 years’ experience in the real estate industry enjoying various roles from administration, sales assistant, property management, onsite management and Business Development.

She has had the pleasure of working with a range of clients, local, interstate and international and is known for communication skills helping her in achieving outstanding results and providing the highest quality experience.

Katerina’s passion, energy and tenacious personality provides unwavering determination to achieve the best for her clients, and exceeding expectations. This leads to maintaining long term connections and ongoing referrals.

Being a country girl at heart, Katerina fell in love with Brisbane City and the vibrant, spirited lifestyle. Outside of work you will find her on weekend adventures in the sun and socialising with her nearest and dearest.

Vivian prides herself on delivering a client experience that is bespoke, striving to provide first-class service delivering high-level results for each and every client that she meets in her property journey.

Understanding her clients’ individual needs is paramount to Vivian. Her unrivalled attention to detail, above and beyond nature sees her working tirelessly to guide and support her clients through their property planning and purchasing needs.

A long-term property owner, investor and landlord herself, Vivian has built her knowledge in the property industry with over 15 years plus of experience which has been born from her first-hand understanding of the stress and time that is involved in each property transaction.

Vivian’s bilingual skills ensures seamless communication with clients who speak Mandarin, Cantonese, Cambodian and Vietnamese. Providing a high-level service which encompasses property purchasing for investment, portfolio building and management through to securing your forever dream home.

Vivian has built an enviable reputation with her integrity, enthusiasm and commitment to focus on providing a 6-star client experience that is everlasting. Resulting in a stellar network of repeat business and direct referrals from her peers alike in the industry.

An advocate for self-improvement, Vivian enjoys seeking new challenges and without a doubt a great person to know and have in your network, should you be perplexing with where to start when embarking on your personal property journey.

A foodie at heart, Vivian enjoys spending her spare time discovering new fine food destinations. Travelling, camping, fishing with family and friends and always open for a good game of golf or tennis, given the opportunity.

Coming from a background of hospitality I dealt with so many different people, which was very rewarding to me. I heard so many interesting life stories and this allowed me to develop a people-centric nature, compassion, enthusiasm and excellent customer service skills.

So, I aspire to help families, couples and/or any individual who is struggling to find their way through the property market and excel above the industry standard! I strongly desire to contribute my talents and proficiency in motivation towards all my peers and clients in my role.

These assets have developed to be beneficial throughout my career which I will proudly carry to bring to both my team and anyone that I engage with. Having joined Universal Buyers Agents as the admin/client concierge and completing my licence to be an associate, I hope to become more knowledgeable in the industry and be a strong asset to the UBA Team.